Q. WHAT IS YOUR STANDARD HIRE PERIOD?
We allow 5 days - the fee is the same for 1 day or 5 days.


Q. DO YOU HAVE A SHOW ROOM?
Since we are a boutique operation we have a small home-based studio, not a show room. If you are interested in viewing décor in person let us know and we can arrange this at your convenience.


Q. WHAT IF I NEED THE HIRED ITEMS FOR LONGER?
That is no problem; we are very accommodating to our clients. Let us know how long you need the items for and there will only be a small additional charge.


Q. WHEN DO I NEED TO RETURN MY HIRED ITEMS?
Please return items within the 5 day period to:
Kohi Botanical
173 Centreway Road
Ōrewa
Auckland 0931
Ph: 0223654910
Attn. Danica


Q. WHERE DO I COLLECT MY ITEMS FROM?
You can collect from 173 Centreway Road, Ōrewa, by appointment.


Q. HOW SOON SHOULD I BOOK MY ITEMS?
Early booking and payment of your deposit will guarantee that you receive the items you need. We advise that you book as soon as you can.


Q. DO YOU DELIVER?
We can courier smaller items across Auckland. Please enquire for a quote.
Larger items can be delivered within Auckland. The cost for delivery of larger items is $3.50per/km.


Q. CAN I MAKE CHANGES TO MY BOOKING?
Yes, items can be added and removed up to 14 days before your booking collection date. You may incur an extra administration fee if you make changes in the last week prior to collection as we may have already packed them ready for you.


Q. IS A DEPOSIT REQUIRED?
Our standard deposit is 20%. This will be shown on your quote. Once we receive this deposit your booking is confirmed.


Q. HOW CAN I PAY?
We ask that you make a direct payment into our bank account. Our details are on your invoice. Unfortunately at this stage we do not have the facility to take Eftpos or Credit Card.


Q. WHEN DOES THE FINAL PAYMENT NEED TO BE MADE?
The final payment of any outstanding balance is required 1 week prior to your collection date; we will be in touch to remind you.